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 Ipsos
Loyalty takes the discussion of customer satisfaction to where it
should be - the impact on your business results. The Ipsos Loyalty
integrated suite of research solutions can help you increase Customer
Satisfaction and Loyalty through developing strategic and tactical action plans
that will:
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Target Customers with the Most Potential
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Drive Customer Value
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Attract and Retain the Most Valuable Customers
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Motivate Your Employees
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Optimize Your Customer Offer
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Maximize Your Return on Investment (ROI)
At Ipsos
Loyalty we have the tools to integrate survey research (CSM) and transactional
data (CRM). Ipsos Loyalty is a global, specialized practice dedicated to helping
companies improve business performance through customer satisfaction, customer
relationship, and employee relationship management. Ipsos Loyalty provides
state-of-the-art approach to customer-driven business performance through a
modular suite of innovative research tools that provides an integrated framework
to identify solutions for even the most complex global business challenges.
We have
a dedicated team of researchers who are specialists in loyalty and building
action plans that tie results back to financial performance.
Contact
: Dao Napasab, Research Director
Michael Beech, Research Director
Pattama Jomsiriwattana, Associate Director
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